Casual Event Day Role  |  Hourly rate role

About the Role

The Merchandise Team Leader is responsible for the setup, operation, and pack down of the Capras merchandise area at Browne Park Stadium. You will manage a team of merchandise staff and a roving floater to ensure the stand is presented professionally, stock is managed effectively, and every supporter walks away with the gear they’re after.

What You’ll Be Responsible For

• Setting up the merchandise stand and ensuring all products are correctly displayed and priced before gates open
• Conducting a pre-event stock count and testing all POS and EFTPOS equipment
• Briefing merchandise staff on product knowledge, cash handling, and customer service expectations
• Supervising staff and the floater to maintain efficient and friendly service throughout the event
• Monitoring stock levels and managing replenishment during peak periods
• Deploying the floater for roving merchandise sales in high-traffic areas
• Completing a post-event stock count and reconciling cash and EFTPOS takings
• Ensuring all staff timesheets are completed and signed off before close

What We’re Looking For

• Experience in retail, merchandise, or a team leader role
• Strong cash handling skills and POS experience
• Energetic and fan-friendly — you’ll be a face of the Capras brand on game day
• Organised and comfortable managing stock and reconciliation